Background & Purpose

The Parliamentary Ombudsmen (JO) act as a watchdog to ensure that public officials and authorities follow the law. In 2025, they received over 15,000 complaints, highlighting a need for continued focus on how authorities treat citizens.

The Decision

The Swedish Parliament has officially received and processed the report, concluding the review of the Ombudsmen's work for the past year.

Does this affect you?

  • Public authorities: These organizations must use the Ombudsmen's findings to improve their internal routines and ensure they follow the law.
  • Citizens: Individuals who feel mistreated by public agencies can use the Ombudsmen's office to have their cases reviewed.

In Practice

  • The report documents that over 15,000 complaints were handled by the Ombudsmen during 2025.
  • The Swedish Police and the Prison and Probation Service were identified as areas with high volumes of public complaints.
  • The Ombudsmen provided 180 formal responses to government legislative proposals to help improve future regulations.
  • Public authorities are reminded of their duty to follow the principle of public access to information.